Disappointed

hoglahoo · 07-02-2008, 08:15 PM

CELLULOID HANDLE STRAIGHT RAZOR - eBay (item 300234896059 end time Jun-23-08 17:04:29 PDT) (Auction 300234896059)

"THIS RAZOR IS IN GREAT CONDITION [/color] ....IT HAS FINEST STEEL & REAL HOLLOW GROUND GERMANY ON THE TANG , MOVK TORTOISE SHELL CELLULOID HANDLE ........ THE BLADE IS OVER 5/8 HOLLOW GROUND . SOME BLEMISH TO THE BLADE ....THE BLADE PASS THE TUMB NAIL TEST ..JUST NEEDS STROPPING ....SEE PIC [<--- Oops! Guess not!] ...POSTAGE $6 TO UK ...$10 TO US & CANADA...$8 TO EUROPE ..$14 TO REST OF THE WORLD .........DISCOUNT ON MULTI POSTAGE ..."

Here is the razor I received

(please take it! thanks! It's probably a great razor!)
He is offering me a refund, but I'd rather just sell it here if anyone wants it. $27 would cover my cost to ship it to anywhere in the US

holli4pirating · 07-02-2008, 08:31 PM

Quote:

Originally Posted by hoglahoo

he chided me for assuming I could buy a mappin and webb for $25

Is it not a Mappin Webb then? I'm very confused. It's stamped Mappin Webb on the tang, the etching on the blade looks like it's off a Sheffield blade (I've seen that same writing on a EC Simmons from Sheffield and I think on W&B's), but it says it's German in the description?

What is this thing?

hoglahoo · 07-02-2008, 08:43 PM

Ah, I forgot to clearly state that I received a full hollow round tipped brand I haven't heard of before - nothing like the razor in the photo. It's heavily pitted and rusted toward the edge, but the scales are quite pretty really, though I wouldn't bid on an auction just for scales...

holli4pirating · 07-02-2008, 08:46 PM

Oh, now I get it.

That's the thing I hate about shipping costs. If I ran Ebay, I'd make him pay to ship back the wrong razor and have him ship out the correct razor. But of course that would make the sellers bitch and moan because of shipping costs. Not to mention the shipping companies make money off of Ebay and forum sales... But it really is his mistake and you should get the razor you won without having to pay an extra cent.

Or at the very least, you should get a full refund and he'd have to cover return shipping (since I guess it is the right description with the wrong image.)

joke1176 · 07-02-2008, 08:47 PM

I would send it back! Sounds like he really did a number on ya.

JimmyH-AD · 07-02-2008, 08:49 PM

Quote:

Originally Posted by hoglahoo

Ah, I forgot to clearly state that I received a full hollow round tipped brand I haven't heard of before - nothing like the razor in the photo. It's heavily pitted and rusted toward the edge, but the scales are quite pretty really, though I wouldn't bid on an auction just for scales...

If you paid with Paypal you can file a dispute, escalate to a claim and possibly get all of your $$ back shipping included. If I understand you to be saying that the seller sent a razor other then the one in the listing I would demand a refund including the cost of return shipping.

Kees · 07-02-2008, 09:05 PM

Quote:

Originally Posted by JimmyH-AD

If you paid with Paypal you can file a dispute, escalate to a claim and possibly get all of your $$ back shipping included. If I understand you to be saying that the seller sent a razor other then the one in the listing I would demand a refund including the cost of return shipping.

That really works in my limited experience. I recieved a Joseph Rodgers razor with an ugly box while it was advertised with a mint box. I insisted seller pay for return shipping and she did agree to do so. Wait and see if she really does, if not I strike back with a negative feed back which will bite her as she has only small number of feedbacks.

ProfessorChaos! · 07-02-2008, 09:10 PM

I recognize the seller from his description and shipping costs. I am somewhat surprised, I have always had a good experience winning items from him. Of course I don't blame you for being upset, afterall you did not get what you won and it is likely now in someone else's hands.

hoglahoo · 07-02-2008, 09:14 PM

Yes, the Mappin in the auction photo had already sold. It was just an easy mistake I'm sure, and I bid on the auction knowing that "Mappin" was not stated anywhere in the description - I put most of my bidding emphasis on the photo (that seems to work better for me, at least in the past)

Wildtim · 07-02-2008, 11:22 PM

He does say see pic in the listing, explicitly telling you that that is what you will be receiving by doing so. You should get 100% of your money back, as he misrepresented the sale. In this situation I don't care that it was an honest mistake. If he chided you about expecting a mappin for $25 that would most deffinitly **** me right off and remove any remorse i might feel about getting my own back. If he had put a picture of either a zeepak or a double duck he would have been no less in the wrong.

Its not being a nice guy when everything is going well that makes one a gentleman and an upright business man it how you deal with the situation when there is a problem that defines you.

gugi · 07-03-2008, 04:07 AM

well, as lee said it's pretty clear what happened - tommy put the wrong picture. that mappin&webb in the picture was listed few days earlier and sold for a bit more.
it seems that at this point the seller offered the best he could do to rectify the situation - a full refund.
of course you don't get the great deal that you were hoping you would get, but you could've asked the seller before the auction ended about more details. quite likely he'd have realized that the picture was wrong and put the correct picture. or if it was indeed a mappin&webb flying under the radar it might have attracted attention and hiked up the price.
so the way i see it - you were hoping that taking the risk would end up in your favor, but this time it didn't. the seller is offering full refund, so that's all more than fair.

that's just the way gambling works - you don't get to win all the time

there have been few mappin&webb razors in the last few months with good descriptions, pictures and clear identifications - none of them was sold for $15.

hoglahoo · 07-03-2008, 04:39 AM

Quote:

Originally Posted by gugi

so the way i see it - you were hoping that taking the risk would end up in your favor, but this time it didn't. the seller is offering full refund, so that's all more than fair.

that's just the way gambling works - you don't get to win all the time

Which is why I titled the thread "disappointed" rather than "cheated"

I'll admit I didn't want to ask him about it and have him update his description to include "mappin & webb". silly me

full refund is fair indeed, this thread is simply meant to voice my disappointment and give substance to my whining - thanks for the feedback, srp!

Pudu · 07-03-2008, 10:34 AM

Personally I think the onus is on the seller to make sure his picture matches his product - worth a thousand words after all. He should offer full refund plus cost of shipping, or the razor pictured.

hoglahoo · 09-25-2008, 01:33 AM

Nobody bought the kakaime for the $27 I asked (surprise surprise) so I sent it back to tommy sometime in July. He did refund me the $25 so I was only out international shipping - it is a learning experience.

Sorry I forgot about updating this thread!
Tommy is classy enough to correct errors, he seems to be an ok guy to me

gugi · 09-25-2008, 07:04 AM

Thanks for the update. Yes Tommy has always been willing to make good on his errors whenever they happen. I've returned few razors and always had to pay the return shipping. Sometimes sellers don't refund the shipping costs and when they are low I just live with it, and never buy from the seller again, but few times I've filed chargebacks with paypal.
Everybody makes mistakes, whether I'll do business with them in the future depends on how they handle these. So far I've been happy with Tommy.

Philadelph · 09-29-2008, 05:06 PM

Quote:

Originally Posted by hoglahoo

He did refund me the $25 so I was only out international shipping - it is a learning experience.

See, this is where I differ in opinion- He OWES you that shipping cost. It was obviously his mistake. I would have requested your shipping costs back and awaited his reply. If he wouldn't grant them I would have filed a dispute. It isn't about the money but the matter of principal and how certain situations are best dealt with. Otherwise he may never get the point that you are out money for his mistake while he is likely to profit on that razor again. Glad you are happy with the end result though!

English · 09-29-2008, 08:01 PM

Totally agree, but even stronger. You should not pay for the sellers mistake, The seller is in my opinion dishonest.

He took your money under false pretenses and then cheated you out of postage.

Incidentally, the blade looks pitted and worthless to me. I wouldn't give you anything for a blade with pitting so deep and so near to the blade. That blade, IMHO is good for the dustbin.

Look I'm an honest guy. If I make a mistake, I will offer a full refund. No questions asked. That is the way to build a reputation as a reputable trader. I know most of the guys on this forum deal in the same way. They have integrity and pride in the articles or services they offer.

I am also aware that on E bay, dealers with integrity are as rare as rocking horse s***.

I'm sorry you had a bad experience.